Contact Us

Christmas Hours and Online Ordering

Both our stores will close for the Christmas and New Year period on Friday December 24th at 3pm and re-open on Wednesday January 5th 2022 at 8:30am.

Online Orders

This year due to the higher demand placed on the courier network for the festive season, all online orders must be received by 11:59pm on Wednesday December 8th 2021 for potentially a pre-Christmas delivery.

Orders received between December 9th 2021 and December 22nd 2021 will be processed, however delivery before Christmas is not guaranteed.

Any orders received between December 23rd 2021 and January 5th 2022, will be processed and sent after January 5th 2022.

Wishing you all a safe and happy festive season.

Below is the full contact details of both our factory outlets.  

For general enquiries, please use our online contact form.  You will receive a response to your enquiry within 2 business days - please be patient.

For commercial enquiries only, please send an email to: tony@factoryframes.co.nz

If you require an urgent response, please call either of our two stores below - or better still, pop in and see us.




Mairangi Bay Factory Outlet - Head Office
Hours: Mon-Fri: 8:30am-5pm
Sat: 9am-4pm
Sun: 10am-4pm
Closed Public Holidays
Address: 22 Apollo Drive
Mairangi Bay
Postal Address: PO Box 65182
Mairangi Bay
North Shore 0754
Phone: 0800 488 488
(09) 479 2671
E-Mail: online@factoryframes.co.nz

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Mt Wellington Factory Outlet
Opening hours: Mon-Fri: 8:30am-5pm
Sat: 9am-4pm
Sun: 10am-4pm
Closed Public Holidays
Address: 72 Lunn Avenue
Mt Wellington
Postal Address: PO Box 65182
Mairangi Bay
North Shore 0754
Phone: 0800 488 488
(09) 527 0172
E-mail: lunnave@factoryframes.co.nz

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Factory Frames | Ph 0800 488 488
22 Apollo Drive, Mairangi Bay | 72 Lunn Ave, Mt Wellington

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